Privacy policy

Effective Date: October 19, 2026

1. Introduction

This website is operated by Lupus Solutions LLC, doing business as HomeTech Thrive ("we", "our", or "us"). We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit hometechthrive.com, purchase products, contact our team, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will request your consent before processing personal information for specific purposes.

2. Definitions and Key Terms

Company: Refers to Lupus Solutions LLC, doing business as HomeTech Thrive, the legal business responsible for operating this website.
Customer: An individual who purchases or orders products from HomeTech Thrive.
Visitor: An individual who accesses or browses our website.
Personal Information: Information that identifies, relates to, describes, or can reasonably be associated with an individual, as defined by applicable privacy laws.
Service: The HomeTech Thrive online store, including its website, shopping features, order processing, and customer support.
Service Providers: Third-party businesses that process information or provide services on our behalf, including payment processing, shipping, website hosting, and customer support.
Cookies: Small data files stored on your device that help websites remember preferences, support essential functions, and understand website activity.
Website: HomeTech Thrive's online store, accessible at hometechthrive.com.
You: Any individual who visits our website, makes a purchase, or interacts with HomeTech Thrive.

3. Information We Collect

We collect personal information when you browse our website, place an order, create an account where available, subscribe to communications, or contact our customer support team.

Personal Information You Provide

Name and contact information, including email address and phone number when provided.
Shipping, mailing, and billing addresses.
Order details, purchased products, and transaction information.
Account information, where customer accounts are available.
Messages, inquiries, and other information submitted through contact forms or customer support communications.
Marketing preferences and newsletter subscription information.

Information Collected Automatically

When you interact with our website, certain information may be collected automatically, including:

IP address and approximate location derived from that address.
Browser type, device information, and operating system.
Pages viewed, referring websites, and website interactions.
Cookie identifiers and similar technical information.
Shopping cart activity and other information necessary to operate and improve the store.

Payment Information

Payments are processed through payment service providers. Depending on the payment method selected, these providers may collect payment card details and other information necessary to authorize and complete transactions.

HomeTech Thrive receives transaction and payment-status information needed to process orders, provide support, and maintain business records. Payment information is handled according to the practices of the applicable payment provider.

4. How We Use Your Information

We use personal information for legitimate business purposes, including:

Order Processing: Processing purchases, confirming transactions, arranging fulfillment, and providing order updates.
Customer Support: Responding to product inquiries, assisting with orders, and addressing customer service requests.
Website Operations: Maintaining website functionality, shopping carts, account features, and checkout services.
Improving Our Store: Understanding customer interests, evaluating website performance, and improving product information and shopping experiences.
Security and Fraud Prevention: Identifying suspicious activity, protecting transactions, and maintaining website security.
Marketing Communications: Sending product announcements, store updates, and promotional communications where permitted by applicable law and your communication preferences.
Legal Compliance: Maintaining required records, complying with applicable laws, and responding to lawful requests.

You may unsubscribe from promotional emails using the unsubscribe link included in those communications. Transactional messages relating to orders and customer service may still be sent when necessary.

5. Information from Third Parties

We may receive personal information from third parties that help us operate our online store and provide customer services.

Depending on the services used by HomeTech Thrive, these may include:

Payment Providers: Transaction confirmations, payment status, and fraud prevention information.
Shipping and Fulfillment Providers: Shipment updates, tracking information, and delivery confirmations.
Ecommerce Platform Providers: Information required to operate our storefront, process orders, and maintain customer accounts.
Analytics and Marketing Providers: Information about website activity, advertising interactions, and campaign performance, where these services are enabled.
Customer Support Providers: Information necessary to respond to customer inquiries and resolve order-related issues.

We use information received from third parties for purposes consistent with this Privacy Policy and applicable privacy laws.

6. Sharing Your Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

Categories of recipients may include:

Ecommerce and Hosting Providers: To maintain and operate our online store.
Payment Processors: To authorize, process, and verify payments.
Shipping and Fulfillment Partners: To prepare, ship, track, and deliver orders.
Customer Support Providers: To assist with customer communications and order-related inquiries.
Analytics and Advertising Providers: To measure website performance and support advertising activities, where applicable.
Professional Advisers: Including legal, accounting, and other professional service providers where necessary.
Legal Authorities: When disclosure is required by applicable law, court order, or lawful government request.
Business Successors: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

We do not disclose personal information to unrelated third parties for purposes outside those described in this Privacy Policy without an appropriate legal basis.

Depending on the advertising and analytics technologies enabled on our website, certain disclosures may qualify as "sharing" or "selling" under applicable privacy laws, even when no money is exchanged. Where required, we provide appropriate notices and privacy choices.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential shopping functions, remember preferences, understand website activity, and improve the customer experience.

Types of Cookies

Essential Cookies: Support shopping carts, checkout functionality, website security, and other necessary features.
Preference Cookies: Remember certain settings and preferences to improve your browsing experience.
Analytics Cookies: Help us understand how visitors interact with our website and identify opportunities for improvement.
Advertising Cookies: May support advertising measurement and relevant marketing where these technologies are enabled.

You can manage certain cookies through your browser settings and any privacy preference controls made available on our website.

Disabling essential cookies may affect shopping cart functionality, checkout services, or other website features.

Where required by applicable law, we obtain consent before using nonessential cookies or similar technologies.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and loss.

Our online store and relevant service providers may use security measures such as encrypted connections, access controls, and fraud prevention tools to help protect customer information.

Payment transactions are handled through payment service providers that maintain their own security procedures.

Although we work to protect personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely manage it in accordance with applicable law.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Access: Request information about personal data we maintain about you.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of eligible personal information, subject to legal exceptions.
Data Portability: Request a copy of certain personal information in an accessible format, where applicable.
Marketing Preferences: Opt out of promotional email communications.
Processing Restrictions or Objections: Exercise applicable rights to restrict or object to certain processing activities.
Advertising Privacy Choices: Opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing where applicable.

To submit a privacy-related request, contact us at support@hometechthrive.com.

We may need to verify your identity before completing certain requests. We will respond in accordance with applicable legal requirements.

Some information may need to be retained for order records, fraud prevention, legal compliance, or other permitted purposes.

11. Children's Privacy

Our online store is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information directly from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us inappropriately, please contact support@hometechthrive.com so we can review the matter and take appropriate action.

12. International Data Transfers

HomeTech Thrive operates an online store serving customers in the United States.

Some service providers that support our website, payments, analytics, or other business operations may process or store information in locations outside your state or country.

Where international transfers of personal information occur, we take steps required by applicable law to ensure appropriate protections are in place.

13. Links to Other Websites

Our website may contain links to third-party websites, manufacturers, payment providers, or other external services.

These websites operate under their own privacy policies and practices. We encourage you to review the privacy information provided by any third-party website you visit.

HomeTech Thrive is not responsible for the privacy practices or content of independently operated third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or applicable legal requirements.

When changes are made, we will publish the updated Privacy Policy on this page and revise the effective date.

Where required by law, we will provide additional notice or obtain consent for material changes affecting how personal information is processed.

We encourage you to review this page periodically for the latest information about our privacy practices.