Contact

How Can We Help Today?

Have a question about a product, an order, or finding the right fit for your home? Our team is here to help.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@hometechthrive.com
Within 24 hours
Phone
(843) 642-8125
Mon–Fri, 9 AM–5 PM ET
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please visit our Return Policy page for complete details on how to initiate a return and what qualifies.

Can I exchange a product for a different model?

Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for full details.

How do I choose the right golf simulator or sauna for my space?

Each product listing includes recommended room dimensions and power requirements. If you are unsure about fit, send us a message with your space measurements and we will help you narrow down the best option.

Do your red light therapy panels and infrared saunas require special electrical setups?

Power requirements vary by model and are listed on each product page. Some larger infrared saunas may need a dedicated circuit, while most red light therapy panels plug into a standard household outlet.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Send Us a Message

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Golf Simulators
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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to reply to every inquiry within one business day so you can make informed decisions quickly.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

Shop with confidence knowing eligible purchases are backed by our 30-day return policy. See our Refund Policy for complete terms.